Frequently Asked Questions

What makes Hers On Purpose different?


Hers On Purpose creates artful apparel, accessories, and home pieces inspired by nature, creativity, color, and the little glimmers that make everyday life meaningful. Our collections are designed for women who want what they wear and surround themselves with to feel expressive, personal, and anything but ordinary.

Are your designs original?


Yes. Hers On Purpose is artist-led, and our collections are built around original creative concepts and artwork developed specifically for the brand.

How are your products made?


Many Hers On Purpose products are made especially for you after your order is placed. We work with professional production partners who print or produce our designs on carefully selected products. This on-demand approach also helps us avoid producing large quantities of unwanted inventory.

How do I choose the right size?


Sizing can vary by product and style, so please check the size information provided on each product page before ordering. For the best fit, compare the measurements with a similar item you already own rather than relying only on your usual size. On most shirts, sweatshirts and hoodies, if you want an oversized and relaxed fit, you should size up 1-2 sizes from your regular size.

When will my order arrive?

Because many of our pieces are made to order, please allow time for both production and shipping. We custom produce each order as it is received to ensure top quality and to protect the environment, creating less waste than conventional manufacturing. You can expect your order to arrive in approximately 7-10 business days. Please note that during holidays and busy periods, orders may take a little longer.

Is your website secure?

Yes. Hers On Purpose is powered by Shopify and uses secure, encrypted checkout technology to help protect your personal information. We never see or store your full credit card information.

Do you offer free shipping?

Yes! We offer free shipping for all U.S. orders over $75. If the shipping cost hasn't been removed from your order, double-check that the subtotal of your order (before taxes) has reached the $75 minimum. If you're using a discount code, your subtotal must be $75 minimum after the discount has been applied.

Can I return or exchange an item?


Because many Hers On Purpose pieces are made especially for you when you order, we’re unable to accept returns or exchanges for change of mind or incorrect sizing. However, if your item arrives damaged, defective, misprinted, or incorrect, please contact us within 15 days of delivery with your order number and photos of the issue so we can make it right.



Can I change or cancel my order?


Production begins shortly after an order is placed, so changes or cancellations aren’t possible. Contact us immediately if you notice an error, and we’ll help if your order hasn’t entered production.

Will the colors look exactly like they do on my screen?


We work hard to represent our designs accurately, but colors may vary slightly due to screen settings, materials, and the printing process. Small variations are normal.

Do you ship internationally?

At this time, Hers On Purpose only ships within the United States.

How can I hear about new collections and special releases?

Join our email list and follow Hers On Purpose on social media for new collections, limited releases, inspiration and other updates.